Effective Date: 26 March 2025

Gripen Logistix (Pty) Ltd ("we," "our," or "us") is committed to protecting the privacy of our customers, employees, and business partners. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with applicable privacy laws.

                                                                                 1. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, and physical address.

• Business Information: Company name, job title, and business address.

• Financial Information: Billing details, payment methods, and transaction history.

• Technical Information: IP addresses, browser type, and usage data related to our website.

• Logistics Information: Delivery addresses, shipment tracking, and transportation records.

                                                                                2. How We Collect Information

We collect personal information through:

• Direct interactions (e.g., when you contact us, request services, or enter into agreements).

• Our website, including forms, cookies, and analytics tools.

• Third-party service providers that assist in business operations.

                                                                               3. How We Use Your Information

We use your personal information to:

• Provide logistics and transportation services.

• Communicate with customers and partners.

• Process payments and invoices.

• Improve our services and customer experience.

• Ensure compliance with legal and regulatory obligations.

• Protect our rights, security, and business interests.

                                                                              4. Sharing and Disclosure

We do not sell personal information. However, we may share it with:

• Service providers assisting with logistics, payment processing, IT support, and security.

• Regulatory authorities when required by law.

• Business partners for operational purposes with your consent.

                                                                              5. Data Security

We implement appropriate technical and organizational measures to safeguard personal information from unauthorized access, loss, or misuse. However, no system is entirely secure, and we cannot guarantee absolute security.

                                                                                6. Data Retention

We retain personal information only for as long as necessary to fulfill business or legal requirements.

                                                                                7. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal information.

• Withdraw consent for data processing.

• Lodge a complaint with a data protection authority.

                                                                             8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze site traffic. You can manage cookie settings through your browser preferences.

                                                                             9. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on our website with the updated effective date.

                                                                            10. Contact Us

For any privacy-related inquiries, please contact us at:

Gripen Logistix (Pty) Ltd
Unit 8, Rambo Junction, Corporate Park North, Samrand
Phone: 071 3636 305
Email: levasen@me.com